Before your travel 4 How can I prepare for the cultural differences? Do I need travel insurance? How early should I book my trip? What documents do I need before traveling?
Packing & Essentials 4 If you have more questions on packing tips? Are there any items I shouldn’t pack? Do I need to bring adapters or power converters? What should I pack for my trip?
During your travel 5 Will I have internet access while traveling? What if I get sick or need help during the trip? How big are the travel groups? Will I have free time during the trip? What’s included during the tour?
After your travel 5 How do I book another trip? Where can I share my travel photos or story? Can I stay in touch with my tour group? Will I receive a certificate or documentation after the trip? How can I share feedback about my trip?
Bookings & Payments 5 Can I use a discount code or referral bonus? Do I need to pay the full amount upfront? Is my payment secure? What payment methods do you accept? How do I book a trip?
Cancellations & Refunds 4 How do I request a refund? Is travel insurance required for cancellations? What if Discovery Journey cancels the trip? What is your cancellation policy?
Contact us 4 Do you offer live chat or WhatsApp support? Is support available during the trip? What are your support hours? How do I contact customer support?
